Refund policy
Here is a professional and concise Return & Refund Policy for your eyecare store:
Return & Refund Policy.
1. Return Period
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Items can be returned or exchanged within 15 days of the delivery or purchase date.
2. Conditions for Returns
To be eligible for a return, please ensure:
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The item is in its original packaging and condition.
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The product (frames/sunglasses) shows no signs of wear, tear, or scratches.
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You provide the original receipt or proof of purchase.
3. Refund Process
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Once we receive and inspect your item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–15 business days via your original payment method.